Portal de San Pedro del Pinatar
www.portaldesanpedrodelpinatar.com
The Department of Consumer Affairs of the City of San Javier, through the Municipal Office of Consumer Information (OMIC) handled and processed in 2012 a total of 2,184 complaints, of which 1673 were inquiries and 511 complaints.
Thus the OMIC attended last year over 590 complaints and inquiries in 2011, when there were 1,594, representing an increase of 37%.
Most citizen complaints were related to the service sector, where there have been 1563 inquiries and 450 complaints, primarily related to administrative procedures (729), mobile (437) Financial Services (144), and power (119) .
Also has handled 152 complaints and claims relating to products and goods such as home sales, phone, TV or internet (43), and sales of appliances and the like (38), among others.
In the regional computing, the OMIC of San Javier has processed a total of 10.31% of the queries, and 3.43% of claims.
Moreover, from the Department of Consumer Affairs have conducted various information measures aimed at residents of the municipality, in collaboration with older homes, the association of housewives and Members and the Department of Women and Equality.
In these talks and workshops have covered topics such as mechanisms to encourage household savings, financial products sales at home or on organized trips, gas checks, healthy eating and rebates.
Source: Ayuntamiento de San Pedro del Pinatar
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